Store policies

Thank you so much for visiting my page. I appreciate your business more than you will ever know. I am greatful for my business to allow me to stay home with my two baby girls. I have a 2 year old, a 4 year old and another little girl on the way. I can't tell you how much I love to be able to create new things and come up with designs and then see them come to life when a precious little baby is wearing them. I get absolutely giddy when people send me pictures of little ones modeling my stuff. All of my hats and headbands are handmade with love by me and I take pride in my work. I hope that you all like it too. :)

How to order:

The hats are not already made, please allow approx 3 weeks shipping time currently after you place your order. I do make all the hats and headbands by hand by myself so I try to complete them as quickly as possibly but still have great quality. If you have a large order, it could possibly take a little longer. Please contact me if you need order by a certain time and we can discuss.

Newsletter:

If you haven't already, please join my facebook fanpage at www.facebook.com/ashleysposhtotsboutique. I will post updates, ready to ship items, new products, giveaways and sales on there frequently. Also, since Facebook has went through so many changes lately and sometimes posts do not show up on your newsfeed, please sign up for my newsletter below to make sure you are keeping up with everything.

Shipping:

If you have any questions about shipping times please contact me before you make your purchase. All packages will be shipped USPS First Class Mail. First Class is expected to take from 2-5 days once it leaves my house. I can upgrade shipping to Priority Mail for an extra cost of approx $5. Priority Mail is expected to take 2-3 days. Please contact me if you would like to ship Priority Mail instead. I cannot be held responsible for lost or stolen packages due to post office mistakes. I do ship internationally as well. Unfortunately, I cannot give an accurate time for international shipping once it leaves my house due to customs being very unpredictable at times. As a warning, I have had a lot of customers from Australia tell me lately that the shipping has been taking up to 4 weeks to arrive there. Please understand that I have no control over this. I ship to the address you have listed in your Paypal account so please make sure that it is updated with your current mailing address.

Returns/Exchanges:

I want everyone to be 100% satisfied with your orders. If there is something you feel like needs fixed or is wrong, please contact me.

Payment:

I only accept Paypal as a form of paypal currently. If you do not have a Paypal account, they are very easy to sign up for. You can also pay with your credit or debit card through Paypal with echecks. When paying with an echeck, I just have to wait until the payments clear before shipping out any merchandise. That usually just takes a few days.

Sizes:

Most of the crocheted hats listed on my site are either newborn or 0-3 months size. Newborn size measures about 13 1/2" circumference. The 0-3 months size measures about 15" circumference. The 3-6 months measures about 17" and the 6-12 months measures about 19". Most hats do have some stretch to them though. If you would like a larger size, please contact me. The sizes for the elastic headbands are as follows: newborn (13"), 3-6 months (14 1/2"), 6-12 months (16") and 12 months to toddler (17").
For the pettirompers the sizes are as follows: Small- (0-9 months), Medium- (1-2years) and Large- (2T-3T). The rompers are very stretchy and can fit a wide variety of sizes.

Warning:

Some items in this shop have small pieces that could possibly come off and become a choking hazard. Babies should never be left alone with such items or long elf hats. Also, stork pouches should only be used for a photo prop while under parental supervision and NOT for any other use.